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全通路客戶戰略
合規與安全
員工生產力
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洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。
酒店業的人工智能:優化運營並提升客戶參與度
探索人工智能如何轉變酒店業,提高效率和個性化,應對行業挑戰並推動業務增長。
零售及電子商務
全通路客户戰略
Krutant Iyer
3/1/2024
•
5
分鐘閱讀
How to Improve Customer Experience Through API Integration
Arguably one of the worst hit sectors during the pandemic was the travel and hospitality industry. Following the safety curbs effected by the government bodies around the world, people shut...
Omnichannel Customer Engagement
E-commerce and Retail
Sean Cho
16 Sep 2022
•
7 min read
什麼是虛擬號碼,以及如何發展全汞業務
學習虛擬電話號碼(Virtual phone number)如何幫助您的企業在不開設實體辦公室的情況下拓展海外市場。了解統一渠道、分散團隊、用途數位通訊等優勢。
電訊
雲通訊
Sean Cho
10/31/2022
•
5
分鐘閱讀
應該將電子商務客服外包嗎?
了解電子商務客戶服務外包的優勢和應用場景。閱讀本文以了解外包如何通過即時支持、全通路通訊、以及獲得專業人員和技術來節省成本和改善客戶體驗。
全通路客戶戰略
電訊
Krutant Iyer
10/28/2022
•
9
分鐘閱讀
如何使用罐頭回應進行快速,有效的客戶服務
學習如何有效使用罐頭回應(Canned Messages),提高客戶服務效率和一致性。使用預先撰寫好的模板回答常見問題,節省時間並改善客戶體驗。
雲通訊
員工生產力
Sean Cho
10/20/2022
•
5
分鐘閱讀
減少顧客流失率的5個可行技巧
學習實用的技巧,減少客戶流失率 (Customer churn rate),改善現有客戶關係。尊重客戶、讓他們容易找到答案、提供個性化的服務。
零售及電子商務
全通路客戶戰略
Sean Cho
10/17/2022
•
6
分鐘閱讀
為什麼中小型企業應該使用企業簡訊
探索為什麼小型企業應該採用簡訊 (SMS),以及它們面臨的挑戰,包括合規性和不斷增加的跳出率。通過個性化的簡訊行銷活動提高業務增長和收益。
全通路客戶戰略
電訊
Krutant Iyer
10/14/2022
•
7
分鐘閱讀
全通路(Omnichannel )策略如何幫助提高假期銷售
了解如何通過全通路行銷策略來提高假期銷售量,為消費者提供無縫的購物體驗。探索CINNOX的體驗平台帶來的好處。立即升級您的客戶體驗,增加假期銷售量。
全通路客戶戰略
零售及電子商務
Sean Cho
10/7/2022
•
7
分鐘閱讀
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CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
Why You Need an All-Seeing, All-Knowing Experience Platform
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
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Product Release
CINNOX Welcomes Zapier!
Link your Zapier account with CINNOX for seamless integrations and empower your business operations.
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Events
Retail Asia Conference & Expo
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