Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。

為什麼員工體驗(EX)對電子商務企業如此重要

我們相信優先考慮員工體驗(EX)以提高電商業務的客戶體驗(CX)。關注員工體驗,為員工提供合適的工具和團隊協作機會,賦予預見能力,並利用數據驅動業務。

建立五星級全通路聯絡中心的關鍵要素

全通路聯絡中心連接客戶體驗,提升客戶服務質量。具備統一界面、符合監管、智能路由、集成應用和AI客戶體驗,是創建卓越客戶體驗的關鍵。

如何利用線下顧客體驗提升您的線上銷售

透過CINNOX的線下客服工具,將線下對話轉化為線上銷售。透過實現全通路策略,建立線上與線下互動,提升品牌親和力。學習如何捕捉潛在客戶,建立獎勵性關係並培養回頭客。

使您的電商網站脫穎而出的3種方法

學習三種方法,讓您的電商網站在顧客中脫穎而出。提供多個接觸點、提供愉悅的數位客戶體驗和進行對話式行銷增加客戶的信任,並將動力轉化為銷售。

利用虛擬號碼在WhatsApp Business上擴展您的業務

在全球最受歡迎的通訊應用WhatsApp上,利用虛擬電話號碼擴展業務。通過結合統一通信平台,實現多通路協同,提高客戶體驗和團隊合作。

2023年的10個電商成功案例

10個賺錢的電子商務案例,並了解電商行業的最新趨勢。從直運電商(Dropshipping)到在線課程,了解如何通過創建全通路體驗和個性化客戶體驗擴展您的電子商務業務。

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Other Reads

CINNOX Welcomes Zapier!

Link your Zapier account with CINNOX for seamless integrations and empower your business operations.

Retail Asia Conference & Expo

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros.