酒店業的人工智能：優化運營並提升客戶參與度
探索人工智能如何轉變酒店業，提高效率和個性化，應對行業挑戰並推動業務增長。
洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。
How to Improve Customer Experience Through API Integration
Arguably one of the worst hit sectors during the pandemic was the travel and hospitality industry. Following the safety curbs effected by the government bodies around the world, people shut...
Omnichannel Customer Engagement
E-commerce and Retail
ChatGPT 與客戶體驗：AI 聊天機器人仍需要人類的觸角
本文分析了ChatGPT如何改變客戶體驗，並指出儘管AI聊天機器人技術先進，仍需人類客服團隊維護成功的客戶關係。了解如何充分利用AI聊天機器人的智能，同時提供具人情味的客戶服務。
強人工智能時代，如何獲得更好的團隊協作
跨境電子商務活動是典型的跨國協作，其涉及的商務協作主要包括國際物流、支付結算、法律合規、海關監管、市場營銷、客戶維護等方面。跨境電子商務需要各個環節之間的協作，才能實現商品和服務的快速、便捷、安全的跨國交易。需要團隊克服諸多苦難，以創造更好的團隊成果。在團隊協作中，人永遠是溝通的關鍵。然而，我們3月份的一項調查表明：人才缺乏、轉化率低是近期困擾中小跨境電商企
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Why You Need an All-Seeing, All-Knowing Experience Platform
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
