酒店業的人工智能：優化運營並提升客戶參與度
探索人工智能如何轉變酒店業，提高效率和個性化，應對行業挑戰並推動業務增長。
洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。
How to Improve Customer Experience Through API Integration
Arguably one of the worst hit sectors during the pandemic was the travel and hospitality industry. Following the safety curbs effected by the government bodies around the world, people shut...
Omnichannel Customer Engagement
E-commerce and Retail
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數字基礎設施是數字經濟的大動脈
關於數字經濟的內涵，《數字經濟及其核心產業統計分類（2021）》指出，數字經濟是指以數據資源為關鍵生產要素、以現代信息網絡為重要載體，通過有效使用信息通信技術來實現效率提升和經濟結構優化的一系列經濟活動。
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CINNOX vs RingCentral vs Talkdesk：深入評價與分析
深入比較與分析。傳統客服中心已過時，企業需整合UCaaS和CCaaS平台。探討CINNOX、RingCentral與Talkdesk之間的區別。
全通路聯絡中心：2023 年的 5 個最佳實踐
發展全通路聯絡中心是企業的當務之急。讓我們通過探索客戶投訴的三個不同示例以及三個不同的企業在訪問傳統呼叫中心、多渠道聯絡中心和全通路聯絡中心時如何處理這種情況來進一步了解這一點。
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Why You Need an All-Seeing, All-Knowing Experience Platform
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
