酒店業的人工智能：優化運營並提升客戶參與度
探索人工智能如何轉變酒店業，提高效率和個性化，應對行業挑戰並推動業務增長。
洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。
How to Improve Customer Experience Through API Integration
Arguably one of the worst hit sectors during the pandemic was the travel and hospitality industry. Following the safety curbs effected by the government bodies around the world, people shut...
Omnichannel Customer Engagement
E-commerce and Retail
通訊的未來：數據整合打造業務優勢
現代商務中，存在著多樣的通訊方式，它們連接了企業與客戶、合作夥伴和員工。多樣的通訊方式，讓多樣的數據散落在不同的系統之中。孤立地看待這些數據，可能價值有限，但如果將這些通訊數據整合在一個系統之中，可能為創新提供重要的洞察基礎。
智慧行銷的縱深：極致的客戶運營，極致的客戶體驗
今天，所有企業都承認客戶運營的重要性，也可以說出本企業在客戶運營方面都做了哪些努力。然而，面對複雜的客戶旅程與多樣的客戶數據，讓它們說出客戶運營的所有節點和客戶旅程需要的全部細節，它們可能含糊其辭或無言以對。
從抽像到具體：智慧行銷讓個性化服務觸手可及
在信息爆炸的時代，面對海量數據，行銷者可能被大數據所迷惑，忘記了數據背後的每一個真實的、有血有肉的人。 “愛具體的人，不要愛抽象的人。”在行銷領域則表現為關注個體，關注每一個特定的顧客，而非一群模糊的，抽象的市場人群。
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Why You Need an All-Seeing, All-Knowing Experience Platform
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
