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洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。

雲端移轉的遺產:您需要知道的一切

想將企業從傳統系統遷移到雲端嗎?本文將介紹雲端移轉 (Cloud Migration) 的關鍵因素,以及需要考慮的雲端服務類型和部署模型。

全通路 (Omnichannel) 如何創造更好的客戶體驗

了解如何採用全通路 (Omnichannel) 策略,提供各通路內外無縫的客戶體驗,了解多通路與全通路之間的關鍵區別以及客戶體驗、統一技術和個性化三個關鍵元素。

電信:業務增長的骨幹

探索電信從PSTN到雲端通訊的演進,了解UCaaS及CINNOX的統一通訊平台如何透過全通路平台改善客戶體驗和內部團隊協作。

將“客戶”置於“客戶參與”中

探索如何借助CINNOX將線下業務轉變為線上的數位轉型成功案例,實現了人對人的通訊、個性化服務和卓越的客戶體驗。

線上和線下展覽會的參與

如何利用線上展覽會解決參展者與客戶之間的溝通難題? CINNOX 為您提供全球虛擬展覽平台技術支持,幫助您在線上與線下之間無縫連接,提供智能化溝通平台。

聊天機械人如何幫助大規模提供全通路體驗

聊天機器人 (Chatbot) 如何在全通路體驗中發揮作用?除了能夠自動回答常見問題,釋放代理時間並為業務節省費用,再能幫助企業實現全通路客戶支持。

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

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CINNOX Welcomes Zapier!

Link your Zapier account with CINNOX for seamless integrations and empower your business operations.

Retail Asia Conference & Expo

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