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全通路客戶戰略
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洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。
酒店業的人工智能:優化運營並提升客戶參與度
探索人工智能如何轉變酒店業,提高效率和個性化,應對行業挑戰並推動業務增長。
零售及電子商務
全通路客户戰略
Krutant Iyer
3/1/2024
•
5
分鐘閱讀
How to Improve Customer Experience Through API Integration
Arguably one of the worst hit sectors during the pandemic was the travel and hospitality industry. Following the safety curbs effected by the government bodies around the world, people shut...
Omnichannel Customer Engagement
E-commerce and Retail
Sean Cho
16 Sep 2022
•
7 min read
雲端移轉的遺產:您需要知道的一切
想將企業從傳統系統遷移到雲端嗎?本文將介紹雲端移轉 (Cloud Migration) 的關鍵因素,以及需要考慮的雲端服務類型和部署模型。
雲通訊
Jimson Dator
10/21/2021
•
5
分鐘閱讀
全通路 (Omnichannel) 如何創造更好的客戶體驗
了解如何採用全通路 (Omnichannel) 策略,提供各通路內外無縫的客戶體驗,了解多通路與全通路之間的關鍵區別以及客戶體驗、統一技術和個性化三個關鍵元素。
全通路客戶戰略
Peter Jobson
10/21/2021
•
5
分鐘閱讀
電信:業務增長的骨幹
探索電信從PSTN到雲端通訊的演進,了解UCaaS及CINNOX的統一通訊平台如何透過全通路平台改善客戶體驗和內部團隊協作。
電訊
Agnes Li
10/21/2021
•
5
分鐘閱讀
將“客戶”置於“客戶參與”中
探索如何借助CINNOX將線下業務轉變為線上的數位轉型成功案例,實現了人對人的通訊、個性化服務和卓越的客戶體驗。
零售及電子商務
Agnes Li
10/21/2021
•
5
分鐘閱讀
線上和線下展覽會的參與
如何利用線上展覽會解決參展者與客戶之間的溝通難題? CINNOX 為您提供全球虛擬展覽平台技術支持,幫助您在線上與線下之間無縫連接,提供智能化溝通平台。
全通路客戶戰略
Agnes Li
10/21/2021
•
4
分鐘閱讀
聊天機械人如何幫助大規模提供全通路體驗
聊天機器人 (Chatbot) 如何在全通路體驗中發揮作用?除了能夠自動回答常見問題,釋放代理時間並為業務節省費用,再能幫助企業實現全通路客戶支持。
全通路客戶戰略
Peter Jobson
10/19/2021
•
5
分鐘閱讀
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Next
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
Why You Need an All-Seeing, All-Knowing Experience Platform
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
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Product Release
CINNOX Welcomes Zapier!
Link your Zapier account with CINNOX for seamless integrations and empower your business operations.
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Events
Retail Asia Conference & Expo
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