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全通路客戶戰略
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員工生產力
金融服務
雲通訊
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洞悉行業趨勢和撐握所有使用 CINNOX 的竅門。
酒店業的人工智能:優化運營並提升客戶參與度
探索人工智能如何轉變酒店業,提高效率和個性化,應對行業挑戰並推動業務增長。
零售及電子商務
全通路客户戰略
Krutant Iyer
3/1/2024
•
5
分鐘閱讀
How to Improve Customer Experience Through API Integration
Arguably one of the worst hit sectors during the pandemic was the travel and hospitality industry. Following the safety curbs effected by the government bodies around the world, people shut...
Omnichannel Customer Engagement
E-commerce and Retail
Sean Cho
16 Sep 2022
•
7 min read
2024 年聯絡中心的未來趨勢與預測
人工智能所驅動的解決方案、統一通訊和與客戶互動的聯絡中心。
全通路客戶戰略
雲通訊
Krutant Iyer
3/27/2024
•
6
分鐘閱讀
銀行業的未來:人工智能所驅動的增強安全性和個性化的解決方案
2024年,銀行業將全面抱緊人工智能,以增強個性化設定,同時克服整合困難和安全方面等方面,從而提升客戶體驗和運營效率。
金融服務
員工生產力
Krutant Iyer
3/20/2024
•
5
分鐘閱讀
發揮人工智能的力量:提升電子商務的客戶體驗
探索 AI 如何增強電子商務業務流程,從而實現更智能的查詢、個性化服務、高效的多任務處理和全球覆蓋。
全通路客戶戰略
員工生產力
Krutant Iyer
12/20/2023
•
3
分鐘閱讀
CINNOX 虛擬助理如何增強您的客服能力
CINNOX 虛擬助理通過人工智能提升小型企業的支援能力,提供即時問答、高效的信息交流、多語言聊天和個性化的客戶互動。
員工生產力
雲通訊
Krutant Iyer
12/11/2023
•
3
分鐘閱讀
甚麼是功能性 AI
這種技術與以人為本的服務的融合不僅是客戶服務的未來,也是新的標準。
全通路客戶戰略
員工生產力
Krutant Iyer
12/6/2023
•
4
分鐘閱讀
CINNOX 增強金融服務業的客服體驗
透過人工智能改革金融客戶支援,減輕代理人壓力,提高效率,並提供卓越的服務。
全通路客戶戰略
零售及電子商務
Krutant Iyer
12/1/2023
•
6
分鐘閱讀
Next
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
Why You Need an All-Seeing, All-Knowing Experience Platform
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
CX Blueprint for
E-commerce Success
Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read
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Product Release
CINNOX Welcomes Zapier!
Link your Zapier account with CINNOX for seamless integrations and empower your business operations.
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Events
Retail Asia Conference & Expo
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